FAQs
Frequently Asked Questions
Welcome to Junk Truck FAQs, your go-to source for answers about our junk removal services in Western North Carolina. Here you’ll find clear information on what items we take, our service areas, pricing, and how our process works. For more details, be sure to visit our contact and pricing pages. Explore our Junk Truck FAQs to make your cleanout fast, affordable, and stress-free!
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What do you take?
We remove a wide variety of items, including:
- Wood: Fencing, decking, firewood, old lumber
- Construction materials: Debris, drywall, tiling, wallboard, sheetrock
- Garden debris: Branches, tree and hedge clippings, sod, dirt
- Furniture: Couches/sofas, desks, file cabinets, tables, dressers, sofa beds, mattresses
- Appliances: Fridges, freezers, stoves, dishwashers, washers, dryers
- Basements, garages, sheds, and attic junk: Boxes, books, old tools, tires
- Electronics: Computers, monitors, copy machines, printers
- Garbage: Cardboard, rubbish, paper
- Concrete: From broken pathways or flooring
- Roofing items: Cedar and asphalt shingles
- Renovation junk: Walls, doors, windows, plywood, drywall, floorboards, plasterboard, frames, etc.
- Old tires: (Note: Additional charge applies, as these must go to a special dump)
- Heavy scrap metals: Vehicles, cast iron, and more
What don’t you take?
We do not remove:
- Asbestos
- Toxins
- Explosives
- Paint
- Oils
- Chemicals or solvents
- Oil drums
- Oil tanks
- Gas tanks
What areas do you cover?
We serve counties in Western North Carolina.
What are your hours of operation?
We schedule appointments through our website. All work is performed Monday through Friday, 8:00 AM – 6:00 PM, and by special appointment on weekends.
Can you give me an exact price over the phone?
Yes! For most jobs, we can provide an exact price over the phone. For larger jobs, we’ll give a clear quote once we see the items. Our truck team will confirm the price upon arrival.
What types of payment do you accept?
We accept all major credit cards:
- Visa
- Mastercard
- American Express
- Cash
- Certified check
What do you do with the junk?
Unlike other companies, we sort your items for recycling or landfill as appropriate. We also save you money by donating items whenever possible.
How does your service compare to renting a dumpster?
How much notice do I need?
Will you remove just one item?
Absolutely! We have minimum charges starting at only $99, much less than the competition.
Do I need to organize my junk before you arrive?
Nope! We handle everything—even if nothing is organized.
Why choose Junk Truck over competitors?
- We are local and do not subcontract.
- Our team is not on commission.
- We do not use volume-based pricing.
- We provide professional, courteous service every time.
Do you charge for estimates?
How do I schedule an appointment?
Call us toll-free at:
833-9JUNK11
(833-952-6511)
Do I have to pack up and prepare my junk?
Absolutely not! Our service includes all packing, hauling, and leaving your space spotless.
Can you remove my junk if I’m not on site?
Yes, as long as we have access to your items. We’ll call you to confirm the price before starting.